Privacy Policy

Last Updated: December 8, 2025

Welcome to MuteSwitch. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Email Reply-All Manager service.

Quick Summary: MuteSwitch helps you manage email reply-all situations. We only collect the minimum data necessary to provide our service and never sell your information to third parties.

1. Information We Collect

1.1 Information You Provide

When you use MuteSwitch, we may collect the following information:

Account Information: Email address, name, and authentication credentials when you sign up or log in
Profile Information: Display name, profile picture, and user preferences
Communication Data: Information about your email interactions, including typing indicators and reply-all patterns

1.2 Automatically Collected Information

We automatically collect certain information when you use our service:

Usage Data: Information about how you interact with our service, including features used and time spent
Device Information: Browser type, operating system, IP address, and unique device identifiers
Log Data: Server logs, error reports, and performance metrics

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our Email Reply-All Manager service
To enable real-time typing indicators and collaboration features
To authenticate your identity and manage your account
To send you service-related notifications and updates
To analyze usage patterns and optimize our service performance
To detect, prevent, and address technical issues and security threats
To comply with legal obligations and enforce our terms of service

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our service:

Cloud hosting and infrastructure providers
Authentication and security services (Google OAuth, Microsoft Azure)
Analytics and performance monitoring tools

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms
Secure data centers with physical security measures
Employee training on data protection and privacy practices

Important: While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Opt-Out: Unsubscribe from promotional communications
Data Portability: Request a copy of your data in a structured format
Restriction: Request restriction of processing in certain circumstances

6. Data Retention

We retain your personal information for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

7. Children's Privacy

MuteSwitch is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure that appropriate safeguards are in place to protect your information when it is transferred internationally.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our service after such changes constitutes acceptance of the updated policy.

10. Cookie Policy

MuteSwitch uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us:

Remember your preferences and settings
Understand how you use our service
Improve service performance and functionality
Provide personalized content and features

You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our service.

11. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.